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Registered internet banking customers decline by 7.88% to 1.019m – BoG

Mobile Category

The number of registered internet banking customers declined by 7.88%, from 1,106,270 in 2019 to 1,019,073 in 2020, the 2020 Payments Systems Oversight Annual Report has indicated.  

However, registered mobile banking customers increased by 12.30%, from 4,245,479 in 2019 to 4,767,719 in 2020.

The report further indicated that the value of internet banking transactions increased significantly by 101.50% to ¢24.21 billion in 2020, compared with the 2019 position of ¢12.01 billion.

Mobile Banking transaction value was however ¢12.94 billion in 2020, compared with ¢6.69 billion in 2019 and showed a growth of 93.51%.

ATMs deployed by banks increase by 5.37%

Meanwhile, the number of ATMs deployed by banks as of the end of December 2020 of 2,237 showed an increase of 5.37% over 2019 position of 2,123.

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The number of Point of Sale terminals also went up by 19.17%, from 8,802 at the end of December 2019 to 10,489 in December 2020.

Similarly, the total number of debit cards issued by banks as of December 2020 was 4,813,063 and showed an increase of 8.70% over 4,427,848 cards in December 2019.

The international scheme cards of 3,168,608 constituted 65.83% of the total issued debit cards compared with banks proprietary cards of 1,644,455 which constituted 34.17% of the total issued debit cards. The international scheme and banks proprietary cards increased by 11.53 percent and 3.63% respectively.

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Also, the number of credit cards issued as of the the end of December 2020 increased by 13.73%, from 29,050 cards in December 2019 to 33,039 cards in 2020.

The increase in the issued credit cards was on account of additional banks authorised by the Bank of Ghana to issue credit cards. All the credit cards issued were international scheme cards.

Likewise, the total number of prepaid cards issued increased by 53.98%, from 372,586 in 2019 to 573,703 at end-December 2020.

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